CUSTOMER SERVICE TRAINING
“GLAD I COULD HELP”

CLICK HERE TO REGISTER

Personal attention and quality service are important ingredients in every transaction at Troy University—whether in the classroom or in offices. These qualities demonstrate a caring environment through courtesy to students, visitors, co-workers, and colleagues. In support of University policy and efforts to provide good customer service, the Human Resource Department invites you to attend our “Glad I Could Help” training session.

Giving great customer service sounds simple, but it is not easy to do day after day, customer after customer. This training session will help you learn how to respond positively in difficult internal and external customer service situations. You will also learn how to make customers feel positive about you, the university, and the way they have been treated.

Please make plans to attend a session by registering at the following link: http://dothan.troy.edu/HRWorkshop/HRRegistrationForm.asp

For more information contact the Janet McQueen at jwmcqueen@troy.edu.

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